When you own an apartment, quite often there is a management company that manages the services for the apartment block. Each flat owner will pay a service charge towards the cost. We will protect your assets through careful management, maintenance and compliance requirements. We provide quality resources, responsive support and caring approach to block management.
Leaseholder Management
We provide a comprehensive, bespoke, full or partial block and Estate management packages to suit your requirements.
From small to medium block, development or estate, management, we will help you maximise your return on investment with our tailored packages- coupled with our responsive and transparent service. We are happy to work directly with letting agents for owners who have rental properties.
Directors of residential management companies are accountable for their building’s compliance. We will ensure that ever-changing fire, health & safety legislation, for your building is fully complaint at all times.
Why Choose Artistry Block & Estate Management
The role of a managing agent today is a complex one and requires a professional approach. To carry out the role requires knowledge of landlord and tenant law, building construction, health and safety regulations, basic accounting and more. We listen, find solutions and are responsive. We take concerns seriously. We have excellent inter personal skills carried out with diplomacy with the Stakeholders and tenants. You can be kept up to date through our dedicated on- line portal. We conduct regular inspections to ensure Health & Safety compliance.
Our small to medium block management focuses on providing a personal and bespoke service to our clients. We provide the very best in property management solutions, with unmatched customer service. Our services ensure the properties we manage are maintained to a high standard and the financial aspects are handle with care and transparency. Ensuring health & safety compliance for the occupiers and visitors.
We know every block is different and needs a management plan, specifically tailored to the requirements of the building, and the client.
We begin with a conversation – carefully understanding our client’s requirements, making sure every detail of your property is recognized and a site visit scheduled to fully understand the physical property. An On Boarding account will be provided through a secure client portal, Property and tenant inquiries will be answered expediently and your assets enhanced and protected.
From the collection and accounting of service charges, to the daily upkeep and maintenance of communal areas. For larger repair works, we will find competitive tenders and will ensure the work is completed to the highest standard.
With the use of dedicated block management software integrated with a traditional on-site presence, we will deliver an efficient and affordable property management, with a personal touch.
Oversight and management of the communal areas
- Arranging and managing service contracts for cleaning, lift maintenance, gardening etc.
- Undertaking inspections to identify any problems that need addressing, reporting back to the Directors on findings.
- Organising Building Safety assessments and reviewing the results to determine how to rectify any issues raised.
- Organising reactive maintenance and planned maintenance (excluding major works).
- Project Management in co-ordination of major works.
- Arranging insurance for the Block/ Estate.
Liaison with Directors, Leaseholders and Third Parties
- Being the day-to-day contact point for leaseholders with questions or issues.
- Being the day-to-day contact point for Directors.
- Being the contact for the Building Safety Regulator if required.
- Organising and chairing the annual Leaseholders meeting.
Provision of Administration Support
- Distributing notices/ emails / letters as required.
- Maintaining a store of key documentation and correspondence.
Property Services & Accounting
- Manage Annual Accounts Preparation
- Budgeting
- Service Charge Invoicing and Collection
- Bank Account Management
- Property Inspections
- Supplier Sourcing
- Maintenance Supervision
- Insurance
- Coordination
- Project Management
- Property Accounting
- Landlord Reporting
- Account /Bank Reconciliation
- Period End Accruals
- Vendor Master Set up
- Revenue Assurance
- Regulatory Compliance
- Reporting
Provision of a dedicated on-line portal for Leaseholders and Directors
- Supporting easy communication and decision making via an electronic notice board.
- Providing online reporting of issues to us via an automatic ticket creation.
- Providing safe and accessible storage of important documents.
- Providing easy access to safety documents as needed.
- Providing easy to use tools for entering information about the block.
Innovative Technology
We harness technology to empower leaseholders by digitally storing all documents and other information on the secure online portal. The portal provides access for Directors to review documents, review work orders before they are placed, interact collaboratively on budgeting, review invoices before they are paid and even initiate voting exercises with the other leaseholders. The portal also streamlines communications both between fellow residents and Artistry Property Management. It is an invaluable tool for access of records and transparency. The Portal is available for all clients.
Project Management
For more complex maintenance and rebuild works, we can provide total project management services: from appointing a surveyor, specifications and obtaining quotes, to ensure compliance with Section 20 consultation.
Block Services
- Management Accounts Preparation
- Annual
- Budgeting
- Service Charge Invoicing and Collection
- Bank Account Management
- Property Inspections
- Supplier Sourcing
- Maintenance Supervision
- Insurance
- Coordination
- Project Management
Small Blocks
If you are a small block of flats up to 10 in number, and require support, but are not able to stretch to the commitment of appointing a managing agent, we have a compact service for you. Our small Block packages begin at £350 per unit.
Our role is to keep things going, by managing your finances. Your Block Director will set the budget and we will send out service charge invoices, collect the money and put it into a client bank account for your site. We offer administrative and financial back up.
This service relies on at least 1 Director to be the manager of organising repairs and any maintenance your site and its members call for. The Director will ask us to pay those contractors from your funds, and we will do this online.
We have colleagues who deal with Companies House and prepare the year end service charge accounts. This keeps you compliant with Sections 21-28 of the Landlord and Tenant Act 1987.
If you do not have a Director who will be responsible for setting the budget and oversee the management of the contractors? We can increase the budget by 5% or the inflation rate, whichever is higher until we are provided with a budget. This would only come into effect after email reminders and other attempts to contact all residents.
This service is not usually fully managed because you are not assigned a property manager. The property is managed by your Director and we fulfil the routine administration and accounting services. If you would prefer that your property be fully managed we can offer additional options which include complete management.
Our Service For Residential Management Companies
The Director:
- Set the budget & email to us
- Run any meetings
- Arrange quotations
- Organise repairs
- Instruct us to pay contractors
Our site support:
- A copy of the budget
- Invoices and reminders
- Take legal action on any arrears
- The annual service charge accounts
Our colleagues:
- File the Annual Return with Companies House
- File the Accounts
- Deal with any Solicitors enquiries when a property is selling
Our commitment:
- Invoices and demands are legally valid
- Arrears will be chased
- Contractors will be paid
- Service charge accounts will be compliant
- Regular Inspections
Have some questions about our Block Management service?
